The most significant protection for the safety of your life in your building is provided by a Fire Alarm System that can reliably Detect Smoke and Heat. You may have installed a system with certified products that comply with our Fire Regulations and Standards for this purpose. However, in order to ensure that the system is working, you must have maintenance and tests carried out regularly in accordance with the regulations and standards.
The best option is to have the company that installed the system carry out the maintenance services. You may not be able to reach the company that installed the system for various reasons. In this case, you should consider a company with a large staff with the technical expertise in fire detection and alarm systems. You should look for experienced companies that have strong references and work in full compliance with the standards. You should choose from companies that have completed the manufacturer’s training successfully and are authorized, and that guarantee that they will not have any problems with original spare parts stock. The company that will provide maintenance services for you should also have service qualification certificates approved by the relevant Ministry and TSE, as well as ISO and OSH certificates.
Your Fire Alarm System needs to work at the start of a fire, and provide the necessary warnings for life protection. This is only possible through periodic maintenance and scenario verification studies carried out by an authorized fire alarm company.
The sensitivities of the sensors of Fire Alarm Systems, complex fire response scenario programming and the adequacy of the backup batteries should be periodically tested. In our country, the Fire Regulation requires that the installation and maintenance of fire detection and alarm systems be carried out in accordance with the Turkish Standard TS CEN/TS 54-14.
If the company that you made an agreement with for maintenance services fails to meet the requirements of this mandatory standard, it poses major risks in terms of the safety of your life and legal liabilities. Knowing the problems you will encounter in advance will guide you when choosing your company for fire alarm maintenance.
Security Vulnerabilities form when necessary procedures are not followed and maintenance is performed incompletely or incorrectly. You may encounter hardware or software errors that will weaken the detection sensitivity of the devices. If the system does not work properly, it causes you to not be able to perform the necessary emergency interventions in the event of a fire. You may have a security vulnerability that can cause stoppage, property losses and, loss of life.
It is inevitable for you to experience Legal and Administrative Problems. If you experience a potential catastrophe of fire due to non-compliance with regulations and standards, you may face heavy legal sanctions. In agreements where insurance companies require maintenance services to be provided by authorized companies with certificates, working with an unauthorized company may also cause your insurance policy to become void.
You will also encounter problems with Lack of Monitoring and Reporting. An unauthorized company may not keep proper maintenance records and may not report as required. This lacking will make it difficult to track a malfunction in the system and the analysis process of the error. It will lead to an increase in your business’s workload.
Lack of Training and Experience may cause problems as well. Incorrect interventions made by personnel who have not received the necessary training on system maintenance can hamper the system’s ability to work properly. The fact that the personnel have not provided fire safety services in different types of buildings and do not have sufficient experience with system engineering and installed products may also lead to possible incomplete or incorrect interventions.
Fire detection and alarm systems are constantly evolving as a technology. Unauthorized companies may not prioritize keeping up with technological developments and closely monitoring the manufacturer’s trainings. Once again, this may lead to your system having problems and be unable to perform its function in emergencies.
You may encounter Spare Parts Stock Problems. Since you could not use your system efficiently when experiencing stock-related problems, you may be vulnerable to possible risks in your facility.
You may encounter Extra Costs. Mistakes in maintenance made by a company that does not have the competence required by the standards will lead to major malfunctions in your system in the long term. This may cause you to encounter serious repair costs or renovation obligations.
You may experience reputation loss. When you work with a company that does not have the required certificates of competence, you may be unprepared to face a serious fire risk, and not have a company that takes responsibility. You may be perceived as the only reason for the whole problem, and you may lose your credibility in the eyes of your clients and business partners.
For these reasons, you should question the competence and certificates of the company that will provide you maintenance services. Regulations regarding fire safety in our country are determined by national and international standards such as the Regulation on the Protection of Buildings from Fires and TS EN-54.
You can read the reviews from some of the hundreds of facilities where we have installed and maintained fire protection systems throughout the country with our over 40 years of experience in systems for safety of life and property and with our expert teams.
