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Engineering Department Manager

Electronic security systems which are particularly made for security purposes play a key role in the prevention and resolution of many incidents during their lifetime. But did you hear the following statements after an incident?: "The recorder was actually not recording." or “The camera that was supposed to monitor the relevant area was not working, and it failed to record the incident.” Yes, unfortunately, you will hear these statements frequently regarding the systems that are not well supervised, not maintained, and even if they are maintained, not kept under control by using the right techniques.

Certain reasons for the failure of the security cameras to record are as follows:

• A fan or hard disk of the recorder could be about to break down.
• A camera could be about to break down due to the software not being updated.
• Due to the high resolution adjustment made on a camera, the retrospective viewing times could have been shortened.
• Some cameras could be not recording, cameras could be added or removed from the system without your authorization.
• Camera video quality could have decreased due to the misalignment of the lenses.

These and many similar incidents could be eliminated if they are automatically controlled by using the right technique.

If we only take a look at the supermarket chains in the retail sector, the largest 20 supermarket chains in Turkey have more than 15.000 branches. Likewise, the largest 20 banks in the banking sector in Turkey have more than 85.000 branches. There are hundreds of thousands of recorders and millions of cameras in Branches, Headquarters and ATMs. Now, consider how to manage all these cameras.

Everyone should keep their CCTV system under supervision, whether it consists of 10 cameras or 10.000 cameras.

Tens of thousands of maintenance personnel are involved to manage the system with manpower, but they are usually only able to deal with breakdowns. What if the factors that could cause breakdowns could be reported to you before such breakdowns happen?

Daily reports about the entire system, categorized instant reports that are generated according to needs and monthly automatic assessment reports can be prepared. Existing and possible problems in the system can be reported.

X-rays of the system, remote diagnostics and troubleshooting, software patches and upgrades can be executed with reports automatically.

All operations are executed after the personnel leaves the facility, unless it is otherwise required. Besides, a very low network bandwidth is used for these analyses.

Recorders and cameras are checked in accordance with the security policies to be established by the customer. The system inspects the error messages on cameras. It takes a snapshot and may check the image quality etc.

CCTV and Video Control Systems Installed By Us »

VPN is established between the facility and the Surveillance Center through a full-time IPSEC point-to-point tunnel. The IPSec protocol (Internet Protocol Security) is a suite of protocols that ensures the security of the IP communication by authenticating and encrypting the IP packs.

In the 1st method, the entire system is checked and reported by the Central Surveillance Software through full cooperation. In the 2nd method, the system is checked and reported with standard VPN over 1 Local PC in each facility. This PC has all necessary software on it. The customer may strictly check all activities not authorized by it.

Let's review the 6-month executive summary report for an established system in a bank. The bank has hundreds of branches and a total of 10 thousand cameras, 700 Recorders and 2500 Hard Disks.